Following the introduction of the Canadian federal government’s introduction of its new Phoenix payroll system in February, some federal workers have faced serious financial difficulties. The unions say temporary, term, casual and student contractors have been most affected, and in some cases, gone months without pay.
The Professional Institute of the Public Service is now approving loans to members who are having trouble paying their bills as a result of the pay transformation. The union will loan up to $5,000 free of interest. Unions and workers complain federal departments and the pay program’s call centre have been very slow to respond.
The Public Service Alliance of Canada (PSAC) reminds its members to keep all records, including receipts, copies of statements, and financial records related to any financial hardship caused by Phoenix.